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Return Policy

Some of the items on our website are fulfilled by a third-party partner and may be subject to a different return policy than ours. Please see actual product description for specific fulfillment, cancel and return information from these partners.

Effective 04/01/15 ALL SALES ARE FINAL on Spiegel.com. For exchanges of incorrect items, worn or damaged returns will not be accepted. Please contact our Customer Service Department at customerservice@spiegel.com.

INTERNATIONAL Return Policy
Please note that all international sales are FINAL SALE ONLY. The cost prohibitive nature of all international shipping charges do not allow Spiegel or our affiliates the ability to exchange or return any purchases shipped overseas. We apologize for this inconvenience, and look forward to a time in our future when this problem can be resolved to better service all customers worldwide. We currently ship to select European countries, Canada and of course the continental United States. We do not yet have the ability to ship to Africa, Alaska, Asia, Australia, Eastern Europe, Hawaii, the Middle East, Puerto Rico or South America at this time. We hope to have these shipping ports of call online soon!


*Spiegel may change the terms and conditions of the return policy at any time, without notice.